The Imagine Group, LLC

Office Coordinator

Location US-NC-Charlotte
ID 2025-1461
Category:
Administration
Position Type:
Full-Time
Location Type:
On-Site

Company Overview

At Imagine we go beyond print to help our clients deliver game-changing visual communications from concept to delivery that set the standard for our industry. The first step in this process is hiring great employees! Our innovation teams are the most committed, highly experienced artisans in the business. We are committed to delivering high-quality marketing solutions, in every environment and campaign, helping our clients capture the heart, minds, and loyalty of their customers. For more than 30 years, The Imagine Group has established itself as one of the most influential and innovative visual communications companies in the industry. Join us and let's Imagine a better way together.

Position Overview

The Office Coordinator is responsible for performing a range of administrative support and customer service tasks to ensure the efficient operation of the office environment. This role serves as a central point of coordination across teams, contributing to smooth day-to-day operations while fostering a positive and professional workplace culture.

 

Key responsibilities include reviewing and dispositioning resumes, preparing internal communication materials (such as presentation slides), and championing employee engagement initiatives. The Office Coordinator will also handle sensitive information and must demonstrate a high level of discretion and professionalism—confidentiality is an essential function of this role.

Responsibilities

• Manage a professional visitor experience by greeting clients and visitors and facilitate the security check in and procedures according to ISO standards.
• Answers, screens, and directs phone calls accordingly.
• Order catering as needed.
• Perform customer facing and clerical support tasks including creating and maintaining excel spreadsheets, basic website ordering (fulfillment support) and email communication (training provided)
• Ability to learn customer tasks that may use internal software, processes or websites to support account management/sales (training provided)
• Perform recordkeeping tasks.
• Monitor and order inventory for office and break room supplies.
• Manage parking passes and employee, visitor, and contractor badges. Order related badge supplies as needed.
• Directing vendors to appropriate areas while waiting for appointments
• Order and maintain office supplies and inventory.
• Contribute to safety goals by maintaining a clean, clutter-free workplace, report potentially unsafe conditions and ensure that the department meets and exceeds safety requirements.
• Meet productivity and quality standards by completing work in timely and accurate manner.
• Review and disposition incoming resumes in coordination with Human Resources Generalist
• Create and maintain professional communication slides for meetings and presentations
• Act as an Employee Engagement Champion by assisting the HR Director with organizing initiatives that promote a positive workplace culture.
• Maintain confidentiality while handling sensitive personnel and operational information
• Able to work overtime as needed.
• Other duties as assigned.

 

Qualifications

MINIMUM QUALIFICATIONS OF POSITION
• Associate degree or high school diploma or GED and equivalent experience

 

PREFERRED QUALIFICATIONS OF POSITION
• 2 + years of experience working in an office / professional environment.
• This role supports a diverse workforce and may involve interactions with Spanish-speaking employees or customers. Bilingual fluency in Spanish and English is a valued asset.

• English proficiency is preferred to support job specific operational training and instruction requirements, workplace safety, and effective employee collaboration in a fast paced, changing environment. Many safety protocols, emergency instructions, and operational documentation are provided in English. Clear communication among team members during production activities is essential to maintain efficient workflow, adapt to changing requirements, prevent accidents, ensure compliance with safety standards, and maintain efficient workflow.


KNOWLEDGE AND SKILLS
• Proficient in Microsoft Office Suite using Excel, Word, and Outlook including being able to create documents and spreadsheets.
• Ability to greet and engage visitors, clients, and colleagues in a professional, friendly and courteous manner in person or via electronic communications.
• Excellent written and oral communication skills
• Basic understanding of clerical procedures and systems such as recordkeeping and filing
• Basic understanding of office equipment
• Ability to format items in excel and manage lists, or daily tasks.
• Demonstrated attention to detail.
• Excellent communication skills with the ability to effectively gather information in an accurate and detailed manner.
• Demonstrated ability to work in fast paced environment with multiple priorities.
• Demonstrated ability to plan and organize projects.

 

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
• Occasional reaching, bending, kneeling, crouching, and stooping
• Ability to walk to other areas of the building during the day.
• Ability to sit for long period of time.
• Ability to lift, pull, push up to 25 pounds.
• Manual dexterity for repetitive work

Pay Range

USD $21.00 - USD $25.00 /Hr.

Pay Statement

The national pay range for this role is listed above. The pay range may be slightly lower or higher based on the geographic location. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. Imagine offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, caregiver leave, adoption assistance, and employer/partner discounts.

EEO Statement

The Imagine Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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